We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States, Canada||10-25 Business days|
|United Kingdom, Europe||10-21 Business days|
|Australia, New Zealand||10-25 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All orders can be canceled until they are shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Our highest priority is to make you happy, so everyone who shops in our store receives the following guarantees:
Top picks just for you
Everything as described. Great night light.
arrived quickly and was bigger than I thought it would be
Product very well built, perfect function and very beautiful.
Very cute and it’s good for me who has small desk space! Thank you!
cutest thing ever. it's not a strong light but super cute.
great warm light at my desk when I'm setting up for the week
Complies with the description. Very cute my daughter is delighted
Wonderful build quality, it feels sturdy and well made. The light temperature is also wonderful and I love that it is portable.
This lamp exceeded expectations. Love that it is a micro usb c charger so I can use the same cord as my phone to charge. Super handy that its portable and doesn't have to stay connected to charging cord. Dimming option is great. It's super great quality especially the price point. Packaging as well was really good. Would repurchase/recommend.
good night lamp. the light is very bright, and the functions are useful. very easy maintenance. very pleased with it!
very cute and easy to set up ! not too bright either so it works very well as a nightlight :)
My experience has been amazing, I use it with ambient light on my desk and I have to say it makes an amazing light for what it is, I totally recommend it, it lasts a lot and A good way to save energy
Arrived within 2 weeks. It is exactly as pictured. The switch is just as satisfying as promised. The light is adjustable. It took a few times of fiddling around before it actually dimmed/adjusted. If the first long-press doesn't work, don't give up! It could just be a little finicky haha. I haven't tried the 15 minute timer yet, but I've high hopes. I love it and am so glad I purchased it!
It's so cute! It's exactly as pictured and it arrived fast and without damage.
Pretty surprise ,lamp too cute, it lights up very well, lamp of good size it works even when it is in charge. My daughter who absolutely wanted it is delighted. Thank you to the store, received on time.
came to me in 15 days, it's good quality and the best thing is that its rechargeable