We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States, Canada | 10-25 Business days |
United Kingdom, Europe | 10-21 Business days |
Australia, New Zealand | 10-25 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All orders can be canceled until they are shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Our highest priority is to make you happy, so everyone who shops in our store receives the following guarantees:
Stylish Design:
This vase with its stylish shape perfectly fits all Decor styles for homes, offices, Shops, Restaurants and Cafes: Rustic, Modern Farmhouse, Classic Charm, Country, Simplest, etc.
High Quality:
Crafted 100% of ceramic with a high standard process and quality control, these vases are durable and well-finished for fresh and up-to-date decoration after years.
Multi-purpose Decorative Vase Set:
The vases can be used on their own, with faux flowers, or fresh flowers as decorative pieces in your living room, dining room, bedroom, bathroom, on the table, shelf, bookshelf, mantel, entryway, etc. It can also be used as a perfect decoration for parties, weddings, bridal and baby showers.
Package:
The full set is carefully wrapped in molded foam and a thick box to avoid damage during transportation.
Perfect Gift:
Perfect gift for Mother’s Day, Thanksgiving, Anniversaries, Weddings or Housewarming.
Arrived in 2weeks to NZ. Size is what i thought it looks like in the pictures so not sure about ppl commenting that its "very small". Quality is good, packed really well. Will likely order more in the future. Put some dried flowers in it for others to get an idea of how it will look.
Arrived wrapped well, complete with no-fault! Just like in the picture.
Very pretty very good quality well pack but beware of the size it is very small
What I expected, like in the picture! Really nice vases! The order came pretty quick! No problems, really good packed!
She's gorgeous!
Small size but nice
The vase is pretty, good quality but smaller than what I thought was careful
Arrived well packed. Very nice.
Item delivered quickly! Happy with the quality and packaging!
Great product, arrived super fast and well protected. Recommend!
Beautiful and nice Vase. Arrived very firmly packaged without damage. Delivery took 10 days.
Very satisfied with my order Parcel received quickly and in perfect condition
Love love love this. Feels high quality. The texture is like a frosted ceramic and colour is exact.
It came well-packed. I’d like to buy the rest to complete the set.