We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States, Canada||10-25 Business days|
|United Kingdom, Europe||10-21 Business days|
|Australia, New Zealand||10-25 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All orders can be canceled until they are shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Our highest priority is to make you happy, so everyone who shops in our store receives the following guarantees:
Material: Rattan & wood
Packing: Thicken foam package
Use: For Storage tray or Decoration
Diameter: S 22cm, M 24cm, L 28cm, XL 32cm
Manual measure, please kindly allow 1-2cm errors.
Top picks just for you
Came quickly, everything is intact. Packed well. Looks great.
A great addition to the interior
Great stuff. I think that it is a little expensive, but still it is a great solution for the interior. Thank you.
Great quality! Size as the information. Enjoyed.
Very cool tray, smooth, neat. Full of delight!
Good, regretted only that even more on the size did not take.
A delightful decorative tray! Arrived in 2 weeks and was packed very securely.
The tray came in about 3 weeks. Packaged very well, no damage. Done neatly, very satisfied.
Loved Too! Durable material and quality! Not remember how long it took, but worth it!
Chic! Everything is done neatly and qualitatively! Packed also was very good. I love it! Shipping fast.
Well packaged. Fast shipping. It arrived in excellent condition. No smell.
Very high-quality container does not bend. I'm happy with the purchase. Five points
Very pretty, size L. I thought there would be more. It came very quickly, in 10 days
I really liked the tray!! Everything is good, the quality of the norms and unharmed. thank you very much!)))
She's super pretty! Good quality, very good finishes and arrived protected in a bag with bloated plastic. I got it in less than a week. Recommend store!